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Our website address is: https://powerampsports.com. This privacy policy sets out how www.powerampsports.com uses and protects any information that you give www.powerampsports.com when you use this website. www.powerampsports.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. www.powerampsports.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th of June, 2018.

What we collect

We may collect the following information:

• name
• contact information including email address
• other information relevant to customer surveys and/or offer

What we do with the information we gather

• We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information, which we hold about you under the New Zealand Privacy Act 1993. A small fee will be payable. If you would like a copy of the information held on you then please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

RETURNS & REPLACEMENTS

If an order or if an item is either damaged or faulty, a return claim MUST be filed with Powerampsports.com within 30 days from the date of dispatch of goods. Email details of your claim to contact@powerampsports.com. The faulty goods can then be returned. The following options will be made available:

Replacement: If a replacement is required it will be sent immediately subject to availability, at no charge.

Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the visa will be credited.)

Returns are not accepted due to change of mind, so please choose carefully.

When your order is delivered, you acquire ownership of all items. Powerampsports.com will not be responsible for any damage inflicted on the items after delivery unless it is due to a manufacturing fault.

Anyone ordering products for delivery acknowledge they have reviewed the contents of their order and acknowledge that it contains acceptable and approved items for import into the country of destination/delivery.

The buyer has sole responsibility and accepts the full risk of any items or package (or part thereof) being detained by customs for whatever reason, and acknowledges and agrees that they will not hold Powerampsports.com liable for such packages, for whatever reason, being unable to be delivered to their destination. As such, no refund will be given as a result of above.

MONEY BACK GUARANTEE

If a customer was unsatisfied with the product Powerampsports.com will refund the money. However, Powerampsports.com will refund 100% if only 1 in quantity was purchased of a product.

If more than 1 in quantity of a product was purchased, then Powerampsports.com will refund 100% for the first used product and will refund the rest after the customer dispatches the unused products back to Powerampsports.com. Cost of delivery for the return of products will be the responsibility of the customer.